Updates to our Relationship Fee and Banking Tariffs

Your Private Banker is best placed to provide a clear and personalised view of your holdings with us and will be happy to help you with this. 

You can see an indicative view of your holdings by logging into the Coutts app or Coutts Online and checking the individual value of the assets and liabilities we include in our calculations. Please refer to question 6 for a list of what we include.

If you have concerns about what the changes to our Relationship Fee could mean for you, you have a number of options:

• If you would like to explore options that would result in the Relationship Fee being waived, including increasing your holdings with us, please talk to your Private Banker.

If you feel that Coutts may no longer be right for you:

• We understand that your financial needs and priorities can evolve over time. If you feel that Coutts may no longer align with your current goals, your Private Banker can support you in exploring other options.
• If you are thinking about moving to another provider, please let us know. You can also find details of the Current Account Switch Service at currentaccountswitch.co.uk.

If you hold Coutts Travel Protection, we will debit this fee monthly when it applies. This means we will replace the previous quarterly fee of £100 with a monthly charge of £33.33.

This fee will be applied each month if you hold Coutts Travel Protection and the combined value of your holdings with us on the last working day of the month is less than £1,000,000 (or sterling equivalent in alternative currencies).

The fee for Coutts Travel Protection is waived for clients holding over £1,000,000 (or sterling equivalent in alternative currencies) with us, on the last working day of the month.

The first Coutts Travel Protection Fee to be applied under our new monthly charging cycle will be debited on or after 31 July 2026, based on the combined value of your holdings with us on 30 June 2026.

We utilise our new monthly charging cycle to calculate the Crown Earn Rate for our Thank You From Coutts reward programme. This was previously calculated quarterly. 

Our private banking tariffs set out the fees associated with your private banking accounts and relationship with Coutts. They form part of your Coutts Private Client Agreement with us. Here is a copy of the tariff that applies to your relationship today.

We maintained the tariff and pricing that applied to your previous relationship with Adam & Company since 2022. By bringing you under the Coutts tariff, the fees associated with your private banking accounts and relationship are now consistent with those that apply to our wider private client community.

While our Relationship Fee has increased, it reflects the costs involved in delivering our services and allows us to continue investing in our banking experience.

The ‘Banking Relationship and Account Tariff’, now referred to as our ‘Relationship Fee’, has changed. This fee covers access to our private banking services, including the maintenance of your account. Everything else, including payment pricing and charges, has not changed.

You will find full details in the UK and international  client Guides but in summary, this is what changed on 1 June 2026:

We will apply a Relationship Fee of:

• £100 per month for UK based clients holding less than £500,000 (or sterling equivalent in alternative currencies) with Coutts.
• £125 per month for internationally-based clients holding less than £3,000,000 (or sterling equivalent in alternative currencies) with Coutts. International clients are non-resident and non-domiciled in the UK.

• We will apply a Relationship Fee to each sole and joint relationship when you hold below these thresholds. However, if all named parties in a joint relationship also have a sole relationship with Coutts, we will waive the Relationship Fee for the joint relationship.
• If the Relationship Fee applies, we will debit the charge monthly. 

Under the Coutts ‘Private Client Banking’ Tariff, the Relationship Fee only applies when the combined value your holdings with Coutts is less than:

• £500,000 (or sterling equivalent in alternative currencies) for UK based clients.
• £3,000,000 (or sterling equivalent in alternative currencies) for internationally based clients – those who are non-resident and non-domiciled in the UK.

We waive the Relationship Fee for our clients holding over these thresholds. 

When you hold below these thresholds, we apply a Relationship Fee to each sole and joint relationship. However, if all named parties in a joint relationship also have a sole relationship with Coutts, we waive the Relationship Fee for the joint relationship.

The Relationship Fee only applies when the combined value of your holdings with Coutts is less than:

• £500,000 (or sterling equivalent in alternative currencies) for UK based clients.
• £3,000,000 (or sterling equivalent in alternative currencies) for internationally based clients – those who are non-resident and non-domiciled in the UK.

We waive the Relationship Fee for our clients holding over these thresholds. 

When you hold below these thresholds, we apply a Relationship Fee to each sole and joint relationship. However, if all named parties in a joint relationship also have a sole relationship with Coutts, we waive the Relationship Fee for the joint relationship.

The combined value of your holdings with Coutts includes:

• The total value of any deposits held in current and savings accounts with us.
• The value of drawndown mortgages and loans with us (excluding overdrafts and credit cards). For instance, if you have £1,000,000 outstanding on your mortgage account, we will add +£1,000,000 to your deposits and qualifying investments when calculating the combined value of your holdings.
• Qualifying investments, which include:
  • Investments that we manage through either a discretionary or advisory portfolio relationship.
  • Where you have invested in one of our Coutts Managed Fund or Coutts Personal Portfolio Fund ranges.
  • Investments placed through Coutts Invest.
  • Investments placed through our Execution Only Dealing Service or any other investment products held in custody with us.
  • Investments held with us in Stocks and Shares ISAs.

For sole relationships, we will consider the combined value of your holdings in your sole and joint relationships. For joint relationships, we will only consider the combined value of your holdings in the joint relationship.

Each month the Relationship Fee applies, we will send a pre-advice letter to confirm the charge. You should receive this in the middle of the month.

For example, if the Relationship Fee applies for the month of June, we will send a pre-advice in the middle of July and debit the Relationship Fee for June on or after 31 July.

The UK and international client Guides provide an example of when a pre-advice will be issued to let you know if the Relationship Fee applies.

Your Private Banker is best placed to provide a clear and personalised view of your holdings with us and will be happy to help you with this. 

You can see an indicative view of your holdings by logging into the Coutts app or Coutts Online and checking the individual value of the assets and liabilities we include in our calculations. Please refer to question 6 for a list of what we include.

If you have concerns about what the change to your tariff could mean for you, you have a number of options:

• If you would like to explore options that would result in the Relationship Fee being waived, including increasing your holdings with us, please talk to your Private Banker.

If you feel that Coutts may no longer be right for you:

• We understand that your financial needs and priorities can evolve over time. If you feel that Coutts may no longer align with your current goals, your Private Banker can support you in exploring other options.

If you are thinking about moving to another provider, please let us know. You can also find details of the Current Account Switch Service at currentaccountswitch.co.uk.

Our commercial banking tariff set out the fees associated with your Coutts commercial banking accounts. It forms part of your Coutts Commercial Client Agreement with us. Here is a copy of the tariff that now applies.

We maintained the tariff and pricing that applied to your commercial relationship with Adam & Company for three years. By bringing you under the Coutts fee tariff, the fees associated with your commercial banking accounts are now consistent with those that apply to our wider commercial client community.

• We  apply a quarterly management fee of £120 for each of your Coutts Business Current Accounts and Currency Accounts. This fee provides you with access to our full range of commercial banking products, services and expertise. 
• We have replaced the transaction charge of £1 that previously applied to all payment types with unique fees for each payment type. Please refer to the Coutts ‘Banking Services for Business Clients’ Fee Tariff for a full list of payment pricing.  
• Under your new tariff, we will continue to debit one charge at the end of the month following the three-month period in which fees have accrued. This table and illustration show how this differs to the charging cycle that previously applied to your relationship and provides an example of how it works.

We will continue to debit one charge every quarter based on the total fees accrued for payments and transactions over the previous three months. We will however calculate these accrued fees and debit the payment at different points throughout the year, as illustrated in this diagram.

We will continue to debit one charge every quarter based on the total fees accrued for payments and transactions over the previous three months. We will however calculate these accrued fees and debit the payment at different points throughout the year, as illustrated in this diagram.

Please refer to the Coutts ‘Banking Services for Business Clients’ Fee Tariff for a full list of payment pricing.

If you have concerns about what the changes of commercial tariff could mean for you, please speak to your banker.