Coutts Travel Protection
Coutts Travel Protection is provided by Allianz Global Assistance.
Feedback is key to enhancing the Coutts experience. We take any dissatisfaction regarding our service seriously, and manage all client concerns in a timely and efficient way. To view our Complaints Policy, visit the Important Information page and select the Complaints Policy from the page menu.
HOW AND WHERE TO COMPLAIN
If you are not satisfied with any aspect of our service or products, please advise your relationship manager in person, in writing, by telephone or email.
If your complaint relates to your private banker or wealth manager, you can call Coutts 24 on 020 7957 2424 and they will put you in touch with an appropriate senior manager.
The PR team deals with enquiries from journalists only and is unable to respond to any queries that are not press-related. If you have a client enquiry, please use the numbers listed above. If your enquiry is about a job opportunity or work experience, please visit our dedicated Careers site.
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