Banking with us

We bring together deep sector expertise and exceptional service to empower your business ambitions. As your trusted partner, our approach is informed by our clients’ preferences — delivering discretion, agility and seamless access so you can manage your commercial finances with confidence.

Our commercial banking specialist teams

Media Banking

Working with the most exciting media, creative, arts and entertainment businesses in the UK, we provide sector-specific advice attuned to the needs of this dynamic industry. 

Financial Services

Our experts provide exceptional support for leading asset managers, proactively navigating regulatory change to help safeguard their businesses.

Commercial Real Estate

Our many years of expertise, keen insight and extensive professional connections underpin our bespoke advice and services to organisations within the UK property industry. 

Hotels

We’ve gained a reputation as one of the leading lenders in the hotel market, providing tailor-made funding solutions to owners, operators and investors.  

Healthcare

We work with leading care home and assisted living operators, and provide innovative banking for GP and dental practices.  

Landed Estates

We work with some of the world's most established landowners, supporting those responsible for large estates and helping them preserve their land for future generations.

Professional Services

Exceptional support for established and emerging legal, accountancy and consultancy practices, as well as real estate and recruitment firms.

Meet your dedicated team

Our commitment to you is rooted in enduring relationships. Beyond banking, we serve as your strategic financial partner — offering insight, guidance and bespoke solutions throughout your commercial journey.

As a Coutts business client, you are supported by a dedicated Commercial Banker and team of seasoned specialists. Your Commercial Banker brings a nuanced understanding of your industry to the relationship, and develops a deep appreciation of your business’s unique dynamics. 

We then deliver bespoke financial strategies and support throughout your business’s evolution — carefully curated to reflect your vision. 

Distinguished digital banking

Our platform Coutts Online offers a refined digital experience, enabling you to manage your commercial finances with precision and ease. From secure payments and transfers to real-time access to your accounts, deposits and investments, it delivers efficiency and control.


Advanced administration controls mean you can enable chosen colleagues to manage employee and client payments, while direct, encrypted messaging enables secure communication with your Coutts advisers. 

Highly trained support 24/7

Your BusinessLine team is available 24/7, every day of the year to support your commercial banking needs most efficiently dealt with over the phone. 

Whether you need support with standard payments, transferring funds, basic lending applications or card enquiries, you’ll speak directly with a dedicated professional who manages your request personally.

Call BusinessLine any time on 020 7770 0070 (Relay UK 18001 020 7770 0070).

Other ways to bank

We provide other ways to conduct your banking conveniently if you prefer to do so in person.

In‑person transactional banking

Strand counter

  • Full counter service available at Strand counter, including cheque deposits or cash deposits and withdrawals 
  • Sterling and foreign currency cash deposits and withdrawals contribute towards the cash limits (see table below)
  • Unlimited cheque deposits

Branch access

  • Use any NatWest or Royal Bank of Scotland branch for cash and cheque deposits and withdrawals; cash withdrawals should be made by prior arrangement through your Private Banker
  • Limited cash or unlimited cheque deposits can be made using a pre-printed paying-in slip
  • Transactions processed overnight (may not show immediately)

Mobile branches

  • Available in rural areas
  • Same limits apply as at NatWest and Royal Bank of Scotland branches
  • Transactions processed overnight (may not show immediately); delays may occur (e.g. weather/travel conditions) 

Cash limits summary

Cash deposit Cash Withdrawal
Strand £20,000 or more per transaction – via prior arrangement with banker £20,000 or more per transaction - via prior arrangement with banker
£200,000 per year £20,000 or more per month - via prior arrangement with banker
NWB and Mobile branches £200,000 per year £20,000 or more per transaction or per month- via prior arrangement with banker

To arrange a branch visit, speak to your Private Banker or call Coutts 24 on 020 7957 2424 (Relay UK: 18001 020 7957 2424).

Post Office services

You can access a range of everyday banking counter services at Post Office branches across the UK, including:

  • checking your balance using your debit card and PIN
  • withdrawing cash using your debit card and PIN
  • paying in cash with your debit card and PIN
  • depositing cheques with a pre-printed paying-in slip. 

Cash deposits for businesses are limited to £100,000 annually, with unlimited cheque deposits.

To find out more, please speak to your Commercial Banker or call BusinessLine on 020 7770 0070 (Relay UK 18001 020 7770 0070).