Coutts online

Thank You From Coutts

Can I transfer my Coutts Crowns to another member

Can I transfer my Coutts Crowns to another member

Yes. Clients can transfer their Crowns to another TYFC member by following these steps:

Can I donate my Coutts Crowns to charity?

Can I donate my Coutts Crowns to charity?

Yes, you can choose to donate your Coutts Crowns to our charity partners.

How can I join Thank you from coutts

How can I join Thank you from coutts

All personal clients of Coutts, aged 18 or over will be automatically opted in as Members of the THANK YOU FROM COUTTS reward programme

How do I earn Coutts Crowns?

How do I earn Coutts Crowns?

Members will earn Coutts Crowns through spend on their Silk Card and, as long as they hold a Silk Card they will also earn Crowns on their debit card qualifying spend. From time to time the Bank may also award Bonus Crowns linked to specific products or campaigns

How do I know what gifts are available and how can I redeem a gift?

How do I know what gifts are available and how can I redeem a gift?

As a member, you can access our THANK YOU FROM COUTTS website via Coutts Online and Coutts Mobile to;

  • see our full range of rewards
  • view your Crown balance
  • redeem your reward at any point during the year
  • transfer your crowns to another THANK YOU FROM COUTTS member

You can also exchange your Crowns by calling us on +44 20 7309 0045

How do I select a gift?

How do I select a gift?

There are several options. You can select a gift online by logging in to Coutts Online or Coutts Mobile or you can call Coutts 24 on +44 20 7309 0045 and they can arrange to redeem your reward

How long do I have to select my gift?

How long do I have to select my gift?

THANK YOU FROM COUTTS is a 12 month programme running from 1 October to 30 September each year. From 1 October 2022, THANK YOU FROM COUTTS members will have five years to exchange the Coutts Crowns they earn on our reward programme before they expire.

How many Coutts Crowns do I need to be eligible for a gift?

How many Coutts Crowns do I need to be eligible for a gift?

Our gifts range in Crown value from 25,000 to 1m Crowns, with a variety of options and gift choices. The full range of available gifts and their associated Crown value can be viewed via Coutts Online and Coutts Mobile

How many gifts can I redeem each year?

How many gifts can I redeem each year?

There is no limit to how many gifts that you can redeem subject to having the right number of Crowns

Explore all FAQ’s