Guidance for intermediaries

Consumer Duty

Only for use by mortgage intermediaries.

Our approach

Our approach to meeting the Products & Services Outcome and Price & Value Outcome – Product information for distributors of our Mortgage Product.

To fulfil our responsibilities as the Manufacturer under PRIN 2A.4.15R and PRIN 2A.3.12 R (2) product information sheets have been provided to enable you to comply with your responsibilities as a Distributor under the Consumer Duty requirements.
 
There are four product information sheets covering our residential mortgage range:

  • Standard Propositions
  • Flexible Propositions
  • Property Secured Loans
  • Product Transfer Proposition

This information is intended for intermediary/distributor use only and should not be provided to customers.