How far back can I see my statements or other online documents?
Statements are available from 2017, or from the date the statements were set up online.
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How long will my statements be kept in the document vault?
How long will my statements be kept in the document vault?
Your statements will stay in the document vault until the account is closed. The earliest statement will be from the date you first accessed our digital service.
I no longer receive paper statements, how can I get statements for a closed account?
I no longer receive paper statements, how can I get statements for a closed account?
Contact Coutts 24 on +44 (0) 207 957 2424 who can send you a paper statement for your closed account.