Payment lists

Can I pay salaries online?

Coutts Online can be used to make salary payments, there are several stages to this process.

Firstly, decide if the salaries need to be ring-fenced from certain users who have access to Online or is this not required. If the information is to be limited to certain users, those users that need to key or approve the salaries must be given a confidential marker on the account that the salaries will be debited from. How to amend a user's permissions

The next stage is to create the payment group containing the payee details of all the payees that you will be making salary payments to - you may wish to call the group - Salaries. How to create a payee group Once the group is created, you then need to add the payees to the group

Select Payments and Transfers
Select Payee
Select New Domestic Payee
Select the Salary Group you wish to add the payee.
Enter a Payee Lookup Name
Select the Pay From account, the balance and available balance are displayed, please ensure you have sufficient funds available to cover the payment.
Enter the Payee Name
Enter the Payee Sort Code - 6 numbers that will identify the Bank where the account is held
Enter the Payee Account Number - 8 numbers that will identify the bank account
Select Payment Method as Faster Payment
The Payment Reference is optional - this is the reference that could help the payee identify the payment
Select Mark this Payment as Confidential if required
Select Next.
Ensure the information on the screen is correct.
Select Confirm to save the payee or Back to amend any details.
Select Enter Another Payee to add further payees

Lastly, you will make the salary payments using the payment list option. Ensure you the payment group is marked a confidential and the collated option is selected. The total of the salary payments will then be debited from your account as one single amount, thus keeping the details private. Access to the payroll information can only be accessed by those users that have been given the confidential marker. How to create a payment list.

How do I authorise a payment list that I chose to authorise later?

Select Payments and Transfers
Select Payment Overview
Select the Payment list you want to authorise
Select Authorise
Select the check box next to date of payment, to select all payments or select them individually
Select Authorise

To authorise with card and reader

Insert your card into the reader or press ON and press Respond
Enter the card PIN
Press OK
Enter the Security Code shown on screen in to the reader
Press OK
Enter the Authorisation number from the reader in to the screen
Select Authorise

To authorise with CouttsID

Ensure you have your enrolled mobile phone
Select Authorise with CouttsID
Enter the password you use to log in to Coutts Online
A message will be received on the registered device stating the number of payments to authorise
Press Authorise to authorise the changes or Reject to authorise later.

The payments have now been authorised and will be processed unless they are pending for a future date or subject to additional approval.

How do I create a payment list?

A payment list allows you to pay multiple payees that are in the same payee group. To do this

Select Payments and Transfers
Select Payment lists
Select New payment list.
Select the Payee group that you wish to use
If you have the permission to enter confidential payments then the confidential option will appear. This means that users without the confidential marker will not be able to see the details of the payments online. If the debit type of collated is selected, only the total of all the payments will be shown online and on your bank statement.
Enter the payment Reference name e.g. Salaries Dec 2016
Select the Date of payment
Select the Debit type

Individual will generate separate debits on the debit bank account and can be a mixture of payment types. The pay from account can be chosen to apply to all the payments within the list or if no pay from account is selected then the account held within the individual payees will be used.
Collated payments will generate a single debit on the bank account for the total of all the payments in the list. Collated can only be Faster Payments and a pay from account must be chosen which will apply to all the payments in the list.

Select the Pay From account, the balance and available balance are displayed, please ensure you have sufficient funds available to cover the payments
Amend any References where required
Enter the Amounts of the payments. If a payment is not to be made then it can be left at zero. If you have a large number of payments we would strongly recommend that you select the Save option every 20 minutes which means that you will not lose that information should your session be terminated unexpectedly. Once a payment list is saved, you can access it again from the payment lists screen.
Select Next.
Select Confirm and OK or select Next

You will need to authorise the payees unless you have made a single payment to them previously using the Make a payment option i.e. not using a Payment list. If you do not wish to authorise the payments now, select Authorise later or

To authorise with Card and Reader

Insert your card into the reader or press ON and press Respond
Enter the card PIN
Press OK
Enter the Security Code shown on screen in to the reader
Press OK
Enter the Authorisation number from the reader in to the screen
Select Authorise

To authorise with CouttsID

Ensure you have your enrolled mobile phone
Select Authorise with CouttsID
Enter the password you use to log in to Coutts Online
A message will be received on the registered device advising of the number of payment to authorise
Press Authorise to authorise the changes or Reject to authorise later.

The payments have now been authorised and will be processed unless they are pending for a future date or subject to additional approval.

Why is there no default date showing when I create a payment list?

There is no default date displayed on a payment list because the list could contain different payment types and therefore it is better that you choose the date that you need.