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Coutts Commercial


With a mix of sector expertise and banking experience, Coutts Hotels team is passionate about delivering a first class service to our clients – combining traditional banking principles with a modern, dynamic and innovative approach. close

“Coutts Hotels team has gained an enviable reputation as one of the leading lenders in the hotel market, providing tailor-made funding solutions to owners, operators and investors. We pride ourselves on being client-focussed and service-driven, displaying an exceptional level of sector knowledge to UK hotel owners and operators.”

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An established name within


Located at the Coutts Strand offices, Coutts Hotels team has discreetly supported hotel owners for over 35 years. Today the team is recognised as one of the leading sector specialists, providing clients with expert advice, comprehensive banking services and funding solutions to assist with hotel developments, acquisitions and refinancing opportunities.

Driven by senior specialists, our experienced team seeks to create long-term relationships with both existing and new clients, built on mutual trust and understanding. We provide an exceptional service to our clients, combining our long-standing expertise with a fresh and contemporary approach.

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Targeted Services With

Specialist Insight

Each client within the Coutts Hotels portfolio is treated as an individual – our hotel specialists work very closely with clients to deliver the banking solutions they require. We can provide personalised debt funding for acquisitions, re-financing, and development projects and cash flow management solutions, together with a range of banking and treasury services. The Hotels team works seamlessly with Coutts private bankers and wealth managers to deliver the extensive expertise to meet every aspect of our clients’ needs.


Over 18s only. All credit is subject to approval and affordability checks. Terms and conditions apply. Security may be required. Product fees may apply.
Any property used as security, which may include your home, may be repossessed if you do not keep up repayments on a mortgage or other debt secured on it




The Coutts Hotels team works with a diverse group of clients from across the industry. From those who own a single hotel to those with larger portfolios, our dedicated experts take time to understand each client’s business strategy. We can then provide a bespoke banking package to meet individual requirements.


With a high profile in the hotel industry, Coutts Hotels team has extensive links to key advisers and leading hotel brands across the industry – we can bring the right people together. With a UK-wide remit, the team has experience that ranges from the limited service sector through to the luxury market, and we work across London and Coutts extensive regional network.

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Head of Hotels, Coutts Commercial


Shona joined Coutts in 2022, bringing more than 22 years’ experience within commercial and corporate banking. She has in-depth knowledge of the hotel sector and leads a team of specialists who focus on creating long-term client relationships built on trust and understanding.


Become a Client

When you become a client of Coutts, you will be part of an exclusive network.