Skip to main content

How do I create a new International standing order?

  • Select Payments and Transfers
  • Select Standing Orders.
  • Select New International Standing Order
  • To create the standing order to an existing payee
    • Select Payee Group and Payee
  • To create the standing order to a new payee
    • Payee Account Number - this should be an IBAN if paying inside the EEA
    • Payee Name
    • Payee Address - required for payments to Canada and India
    • Bank Identification - required if IBAN not entered
    • Select BIC/SWIFT or National Bank Code
    • Enter BIC/SWIFT or if National Bank Code was selected, select the Country from the drop down box and then enter the National Bank Code
  • Select the Pay From account
  • Select the Currency
  • Enter the Amount. If the currency of the payment is different to the currency of the ‘pay from’ account, you can enter the amount in either currency. E.g. $200 or £200 worth of US dollars. The indicative exchange rate and currency equivalent will display.
  • Select the Charges - options will vary depending on the currency being sent and the country the payment is being sent to
    • Shared Charges - you pay the Coutts charge and the payee pays their bank's charges
    • All Charges to be Paid by the Payee - we will deduct the Coutts charge from the amount sent
    • All Charges to be Paid by the Payment Originator - you will pay the Coutts charge and the payee's bank charge
  • Select the Payment Method
    • Send as a SEPA Payment - the following conditions must be satisfied
      • the payee account number is an IBAN,
      • the payment is to a European country within the Single Euro Payments Area,
      • the payment currency is EUR
      • the charges are shared
    • Send as Non-SEPA - the payment will be sent as a SWIFT payment
    • If you select to send as a SEPA payment but the SEPA conditions are not satisfied, you will have the option to send as non-SEPA or amend the payment so it can be sent as SEPA  
  • Enter Payment Reference - this is optional but will help the payee to identify the payment
  • Enter Your Reference - this is optional
  • Select the Frequency of the standing order
  • Select First Payment Date
  • Select the Validity of the standing order
    • Until further notice
    •  After a Number of Payments - enter the number of payments
    • Until a Final Payment Date - enter date
  • Select Next.
  • Carefully check the details and select Confirm or Next if this is the first time you are using these payee details as you will need to authorise the standing order