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This means that a payment has been successfully cancelled before it has left your account. In the case of a payment list, this means all payments within the list have been successfully cancelled before leaving your account.
This also applies to uploaded files.
Payments with the status of awaiting approval require confirmation by a user with the relevant approval permissions. Where dual approval has been set, this will be the second level of the approval process.
Payments will show the status of awaiting authorisation where they are for a new beneficiary and therefore require authorisation using your card and card reader or CouttsID
Awaiting review status means a payment requires confirmation by a user with the relevant approval permissions. This status will only appear where dual approval has been set and this will be the first level of the approval process.
Empty status applies to payment lists only and means there are no underlying payments in the payment list.
An executed payment is a payment or payment list that has been sent to the beneficiary Bank.
This also applies to uploaded files.
Partial awaiting approval applies to payment lists only and means there are still payments within the list that require approval by a user with the relevant approval permissions.
Where dual approval has been set this will be the second level of the approval process.
This also applies to uploaded files.
Partial awaiting review applies to payment lists only and means there are still payments within the list that require review by a user with the relevant permissions
This status will only appear where dual approval has been set and this will be the first level of the approval process.
This also applies to uploaded files.
Partially awaiting authorisation status applies to payment lists only.
Payment lists will show the status of partially awaiting authorisation when there are payments within the list that are to a new payee and therefore require authorisation using your smartcard and reader or CouttsID.
This also applies to uploaded files.
The partially pending status applies to payment lists only. Payment lists will show the partially pending status when some, but not all, of the payments within the payment list are pending. Please review the list for details.
This also applies to uploaded files.
Pending payments are future dated payments or payment lists that have not yet been sent to the Bank for processing. No further action is required by a user if the payment or payment list displays this status.
Processing status means all levels of authorisation are complete and the Bank is validating the payment or payment list. Sometimes a payment can be held due to lack of funds, or where a foreign exchange deal or additional checks are required which may result in a call back.
A Ready status applies to payments in a collated payment list only. The payments are ready to be sent for processing but cannot be sent until ALL the payments in that list have been authorised or approved.
This also applies to uploaded files for collated payments.
This means the payment has not been successful. This can be for a number of reasons and you should contact the Coutts Digital Helpdesk on +44 (0) 20 7770 0000 to find out more.
The saved status means the user has selected the Save button awaiting further changes or to save the work they have already carried out. If you have a large number of payments we would strongly recommend that you select the Save option every 20 minutes when keying the list which means that you will not lose that information should your session be terminated unexpectedly. Once a payment list is saved, you can access it again from the payment lists screen.
A payment list will reflect the status of the underlying payments within the list. If various statuses apply then the lowest status will display at payment list level.
Partial Awaiting Review: Some payments in this list need to be reviewed by a user with the relevant permissions.
Partial Awaiting Approval: Some payments in this list need to be reviewed by a user with the relevant permissions.
Partial Authorisation: Some payments in this list require authorisation
Partial Pending: Payments within this list are in various states, please review the list for details.
