How do I register to use CouttsID?

You will need Coutts Mobile before you can register for CouttsID. If you do not already have the app you will need to register for it through Coutts Online. Once you have registered for Coutts Mobile and have the app you will need to complete the following steps to register for CouttsID

  • Log into Coutts Mobile on your device
  • You will receive an activation code by SMS if it’s the first time you have logged into the mobile app. This should be entered in the activation code box.
  • Go to menu and select Settings
  • Select CouttsID Enrolment
  • Select Switch to CouttsID
  • Confirm password
  • Select Confirm


If you log into your Coutts app using Touch ID, you will need confirm or change your password to complete registration.

Please note it is advised to enable notifications for the Coutts Mobile App.