Debit, Credit and Charge cards
Best Debit Card Programme of the Year - The Card and Payments Awards
Our cards, focused around our distinctive Coutts Debit and Silk Cards, come with a package of carefully selected benefits which reflect the lifestyle of our clients.
Designed for a world without borders, our Debit Card features multi-currency capability, allowing you to connect your Debit Card to any of your eligible currency accounts. Available as a charge or credit card, Silk comes with access to Coutts Concierge – a service that combines the best of digital and expert services in dining, tickets and travel. Silk can also be tailored to meet the needs of you and your family – additional cardholders can be added to your account with the ability to customise spend and benefits on additional cards.
Coutts Travel protection
Our comprehensive travel cover includes worldwide travel and loss damage waiver insurance and has been rated 5 star by Defaqto. Coutts Travel Protection is available to Coutts clients for £300 per year.
Provides peace of mind with cover for emergency medical expenses, cancellations
With no upper age limit,
- Protection for up to 93 days on trips abroad and up to 28 days’ winter sports cover
- Unlimited medical expenses cover
- Cancellation and curtailment up to the value of £15,000
- Baggage loss to the value of £10,000, with a single article limit of £1,000
Coutts Travel Protection includes Travel and Loss Damage Waiver Insurance. Sections A1-A23 of this travel insurance are underwritten by AWP P&C SA and Section A24 of this travel insurance is underwritten by Liberty Mutual Insurance Europe SE. The Loss Damage Waiver Insurance is underwritten by AWP P&C SA.
Coutts Travel Protection Insurance Guide
To register a claim in the first instance, you can call 020 7126 7531
Loss Damage Waiver, for when you hire a car, is available to clients aged 21-84 and will provide cover for (subject to full policy terms and conditions):
- Excess insurance on car rentals for up to 31 days
- Includes losses up to the value of £55,000 as a result of damage by fire, vandalism, theft or loss of use of the rental vehicle
Coutts Travel Protection includes Travel and Loss Damage Waiver Insurance. Sections A1-A23 of this travel insurance are underwritten by AWP P&C SA and Section A24 of this travel insurance is underwritten by Liberty Mutual Insurance Europe SE. The Loss Damage Waiver Insurance is underwritten by AWP P&C SA.
Coutts Travel Protection insurance guide
To register a claim in the first instance, you can call 020 7126 7531
You can apply online if you are registered for Coutts Online. Alternatively, complete the application form below and return to your banker.
Prior to making an application, please ensure you have read through the Insurance Product Information Document below for a basic summary of the policy cover and main exclusions. For the full Terms and Conditions of the policy, please read through the Insurance Guide below.
Coutts Travel Protection includes Travel and Loss Damage Waiver Insurance. Sections A1-A23 of this travel insurance are underwritten by AWP P&C SA and Section A24 of this travel insurance is underwritten by Liberty Mutual Insurance Europe SE. The Loss Damage Waiver Insurance is underwritten by AWP P&C SA.
Coutts Travel Protection Insurance Product and Information Document
Coutts Travel Protection insurance guide
Coutts Travel Protection application form
To register a claim in the first instance, you can call 020 7126 7531
coronavirus
There has been a steady increase in the number of countries reporting incidents of people infected with the Coronavirus. The Coronavirus originated from China and has now reached other parts of the world, including Europe.
We know some of our clients are travelling already and some will be due to go away soon. As a result, we understand you may be looking for some guidance on how your travel insurance will protect you.
What you will be covered for:
- Cancellation of a trip to a destination that the Foreign and Commonwealth Office (FCO) have advised against all or all but essential travel to (provided the booking was made before this advice was published and the Coutts Travel Protection cover also started before this date) - up to the limit of £15k per beneficiary
- Curtailment of a trip if you have to return to your country of residence early following a change in advice from the FCO for the destination you are at, which now advises against all travel or all but essential travel (provided the advice was published after you had departed on your trip) - up to the limit of £15k per beneficiary
- Full medical cover should you require medical attention after contracting the virus (provided guidance from the FCO and local authorities has been adhered to)
- Up to £5k per beneficiary under the Catastrophe section of the policy for necessary additional travel and accommodation expenses if you are no longer able to stay at your pre-booked and pre-paid accommodation, as a result of the coronavirus. (If during a trip the FCO advice for the destination you are at changes and the guidance is for you to come home early, additional costs can be considered under the policy)
- Please note that there is a £50 per beneficiary excess applicable for all claims made due to the above
What you will not be covered for:
- Any section of the policy if the trip is booked after the FCO have advised against travelling to a particular destination or if the Coutts Travel Protection cover started after this date
- Cancellation of a trip due to the destination where the FCO have not advised against all travel or all but essential travel to the insured's intended destination
- Curtailment of a trip due to the destination if the FCO have not advised against all travel or all but essential travel to the insured's destination once they are abroad
For further assistance please contact Allianz on 020 7126 7531
PLEASE NOTE: Due to the constantly evolving travel situations caused by the COVID-19 global outbreak, Allianz are receiving higher than normal call volumes with increased call waiting times. Please try to telephone if your trip is due within the next four weeks. If your trip is at a later date please email Allianz at Coutts.claims@allianz-assistance.co.uk putting your name and date of outward travel in the subject line. Allianz will respond to you but will be prioritising clients due to travel imminently. We thank you for your patience.
Information last updated: 17 March 2020
