How do I create a new International standing order?
Select Payments and Transfers
Select Standing Orders.
Select New International Standing Order
To create the standing order to an existing payee
Select Payee Group and Payee
To create the standing order to a new payee
Payee Account Number- this should be an IBAN if paying inside the EEA
Payee Name
Payee Address - required for payments to Canada and India
Bank Identification - required if IBAN not entered
Select BIC/SWIFT or National Bank Code
Enter BIC/SWIFT or if National Bank Code was selected, select the Country from the drop down box and then enter the National Bank Code
Select the Pay From account
Select the Currency
Enter the Amount. If the currency of the payment is different to the currency of the ‘pay from’ account, you can enter the amount in either currency. E.g. $200 or £200 worth of US dollars. The indicative exchange rate and currency equivalent will display.
Select the Charges - options will vary depending on the currency being sent and the country the payment is being sent to
Shared Charges - you pay the Coutts charge and the payee pays their bank's charges
All Charges to be Paid by the Payee - we will deduct the Coutts charge from the amount sent
All Charges to be Paid by the Payment Originator - you will pay the Coutts charge and the payee's bank charge
Select the Payment Method
Send as a SEPA Payment - the following conditions must be satisfied
the payee account number is an IBAN,
the payment is to a European country within the Single Euro Payments Area,
the payment currency is EUR
the charges are shared
Send as Non-SEPA - the payment will be sent as a SWIFT payment
If you select to send as a SEPA payment but the SEPA conditions are not satisfied, you will have the option to send as non-SEPA or amend the payment so it can be sent as SEPA
Enter Payment Reference - this is optional but will help the payee to identify the payment
Enter Your Reference - this is optional
Select the Frequency of the standing order
Select First Payment Date
Select the Validity of the standing order
Until further notice
After a Number of Payments - enter the number of payments
Until a Final Payment Date - enter date
Select Next.
Carefully check the details and select Confirm or Next if this is the first time you are using these payee details as you will need to authorise the standing order
