What happens to my Coutts app if I change my phone/device?

For security, please make sure that you delete the app from your old device. The service will carry on as before, but you'll need to download the app again on your new device from the relevant app store.

If you have already transferred your app to your new device, please delete the app and reinstall, and follow the on-screen steps to register your new device:

Click ‘Start’ then read and confirm you are happy with our cookie policy by clicking ‘Next’. When asked ‘Have you registered your password?’ please click on ‘I’ve registered my password’ to continue through the remaining steps.