How do I delete a payee group?
To delete a Payee Group:
- Select Payments and Transfers
- Select Payees
- Select the Payee Group you wish to delete
- Select Delete Group (If viewed on a mobile device ‘More options’ will need to be selected first)
- Select Confirm
If the group contains payees,
- Select the Group
- Select Delete
- Select all the payees as these will need to be deleted before the group can be removed.
- Select Delete
- Select Confirm all the payees of the group will be deleted and you can then follow the steps above to delete the group
If you are a Business client and cannot remove a group but it appears that there are no payees linked to it, it may be that you do not have access to the payee and therefore cannot delete it. Please contact your Administrator who will be able to assist.