How do I know if I have any unread messages?
The messages overview page will show your inbox and include any unread messages which will be identified with an unopened envelope next to it. If you have any unread messages there will also be a number in the envelope at the top of the screen which is clearly displayed at all times.
We also recommend that you set a new message alert so that you are advised that a message has been delivered to you and is available to be viewed on Coutts Online