How do I generate a One Time Password with CouttsID?

To generate a one time password to be used when your mobile device has no data or WiFi connection

  • Open the Coutts app (Touch ID, Face ID and Fingerprint users will need to cancel the biometric login to view the Coutts app settings screen)
  • Select Create One Time Password button and the code will be displayed
  • Enter the code in to the One Time Password field on screen