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What information can I see on a transaction?

If you select a transaction from the list you may be able to view more information depending on the type of transaction. The details that may be available include

  • Order number - the number that should be quoted to the bank in the event of a query
  • Amount - the amount of the transaction
  • Booking Date - the date the payment was made 
  • Settlement Date - the value date of the transaction
  • Full Description - as described on your statement

Select Enhanced Details to review further information

  • Value date - the date value is given for the payment
  • Charges - any charges attached to the transaction, these could be deferred for a later charging cycle
  • Timestamp - the date and time the payment arrived at the bank or left the bank
  • Your Reference - the reference you entered on the payment, for your use only it does not go out with the payment
  • Payee Details - the account number, sort code, name and address (if available) of the payee
  • Payee Bank Details - the name and address of ;the bank the payment was sent to
  • BIC/SWIFT - the BIC/SWIFT code, ABA or Fedwire number of the receiving bank
  • Payment Amount - the original payment amount before any currency exchange
  • Amount - the amount debited or credited to the account after a currency exchange
  • Exchange Rate - the exchange rate used in a currency exchange
  • By Order of - the person or business who sent the funds in the case of a credit payment
  • Remitter IBAN* - the IBAN of the person or business that sent the payment
  • Remitter Reference - any reference that the person or business sent with the payment

Due to the structure of the payment message, it is not possible to show the remitter's sort code of a Faster Payment.