Rises in financial fraud have made the headlines recently, as the threat from impersonation and deception scams has risen. At the same time, online attacks such as data breaches and malware are becoming increasingly sophisticated, making it more important than ever to protect your personal information. But what can you do to keep your data – and your assets – safe?

Deep down, most people already know the basic rules on how to beat financial fraud – it’s just that in the heat of the moment, when they receive a call, text or email asking them for personal financial information, it’s easy to panic. After all, trusting people’s word is something everyone tends to do instinctively. Take Five is a national campaign led by Financial Fraud Action UK (FFA UK), which aims to educate the public about how best to protect themselves from financial fraud, and empower them to take appropriate action if they are targeted. The campaign encourages people to stop, take a step back and think if what they’re being told really makes sense.  

“Deep down, most people already know the basic rules on how to beat financial fraud”

On 16 March 2017, Coutts and other FFA UK members will take part in a day of initiatives to promote the Take Five message – Take Five Day. At our offices in The Strand, we will have RBS and Coutts representatives from our Security, Investment Scams and Fraud Prevention teams available between 10am and 3pm to speak with clients on the steps they can take to keep their money safe. If you are unable to join us, please ask your private banker for more information.

Stop and think

The Take Five campaign recommends five simple strategies:

  • Never disclose security details, such as your PIN or full banking password
  • Don’t assume an email, text or phone call is authentic
  • Don’t be rushed – a genuine organisation won’t mind waiting
  • Listen to your instincts – you know if something doesn’t feel right
  • Stay in control – don’t panic and make a decision you’ll regret

For more information, please visit



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