Reporting Fraud

How to protect yourself

Do you suspect that you've been the victim of fraud - or have you noticed any suspicious transactions on your Coutts account?
You can report this to us by telephoning 0207 957 2424 or by contacting one of our branches. From outside the United Kingdom, please telephone (+44) 20 7957 2424 (24 hours a day).

Credit card fraud

If you need to report fraud in relation to a Coutts credit card, you should telephone 020 7770 0011 or +44 20 7770 0011 (from outside the UK). You can reverse the charges on calls from abroad.

Received a suspicious email that claims to be from us?

Fraudsters often send random emails pretending to be from banks.

To Report suspicious emails call  0207 957 2424 or contact one of our branches. From outside the United Kingdom, please telephone (+44) 20 7957 2424 (24 hours a day).