Rapport – For safer banking

Your password and login information are valuable to fraudsters. That's why criminals are always looking for new ways to steal your identity and take money from your bank account.

• You do your bit with antivirus software and a firewall - they're really important. However, criminals are getting more and more sophisticated - so even the best packages can't detect all the latest attacks.
• Install Rapport, and you'll boost your security - making it even harder for fraudsters to intercept your login details.

To defend your personal details, you need to use Rapport alongside antivirus software and a firewall. Here's how each type of protection works:

• Antivirus- helps to stop threats, by scanning your computer and looking for suspicious files
• Firewall- hides your computer from attackers, and helps stop criminals getting data in and out of your computer
• Rapport- locks down the connection between your machine and Coutts. It checks our site is genuine, and stops your data going to counterfeit sites

It's always good to have more security on your computer – especially when it's free and it doesn't slow down your machine.

• Ready to protect – we’ve set up the software to provide enhanced protection for Coutts Online Banking and Coutts Bankline.
• Flexible – you can set up the software to protect any website that uses private or personal data
• Ahead of the game – Rapport stops fraudsters in their tracks, without relying on constant updates
• Fast – Rapport is a small piece of software. It's designed to let your computer work just as quickly as before

Check Rapport works with your computer.

PC Users

• Operating System
• Windows XP (all editions)
• Windows Vista (all editions)
• Windows 7 (all editions)
• Browsers (32-bit versions only)
• Microsoft Internet Explorer 6, 7 and 8
• Firefox 3.x
• BT Yahoo 3.x
• Google Chrome 3.x to 5.x

Mac Users

• Operating System
• OS X v10.4 Tiger (Intel only)
• Browser
• Firefox 3.0 to 3.5.x
• Safari 4.0.x
• Operating System
• OS X v10.5 Leopard (Intel only)
• OS X v10.6 Snow Leopard (Intel only)
• Browser
• Firefox 3.x
• Safari 4.0.x and 5.x

If you have a question about Rapport, please view our list of common questions